Shipping And Delivery Policy
Order status and tracking information are available from the DivineSolitaires.com website by clicking here or call customer service desk at 022-66264800
Please note: We only ship after your order has been completed and passed quality inspection. Loose diamonds are shipped within 7 working days after the payment is received, and all other jewelry and engagement rings are shipped in 3-10 days,
Every product which gets shipped from www.DivineSolitaires.com is insured door to door and is included in shipping charges. If the ordered product is not received in a proper condition or if has any defect whatsoever, we would request you to return the package in its original condition, unused to claim a refund or an exchange. Also you will be required to notify us by a call at service deck +9122 66264800 or an email to our 24×7 customer service care unit at firstname.lastname@example.org. Refund or Exchange will not be possible if you fail to do as stated. Product will be shipped strictly to the destination provided and approved by customer. It’s the prior responsibility of the customer to check and update the shipping and billing information. We will follow the information with us for shipping and billing. Shipment will be made only after receiving full payment of the ordered product. No shipping charges applicable if diamond or jewellery is collected personally from our affiliated offices.