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Our Policy

Disclaimer Policy

The information contained in this website is for general information purposes only. The information is provided by divinesolitaires.com and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. Through this website you are able to link to other websites which are not under the control of divinesolitaires.com. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, divinesolitaires.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Ethical Sourcing

The Divine Solitaires Conflict-Free Diamond Policy

Divine Solitaires, along with the global diamond industry, has a zero-tolerance policy toward conflict diamonds. Through measures such as the Kimberley Process, which tracks diamonds from mine to market, the industry in partnership with the governments, and non-governmental organizations, policies diamond exports to prevent the trade of illegal diamonds. At Divine Solitaires, we only purchase diamonds through the largest and most respected suppliers who, like us, proudly adhere to and enforce the standards established by the Kimberley Process. All Divine Solitaires diamonds are warranted to be conflict free. If one of our suppliers was ever found to be in violation of that process, we would immediately serve that relationship. We will continue to support and promote any process that works to uphold legitimacy in the diamond trade. Diamonds are mined throughout the world, including major mines in Australia, Africa, Russia and Canada. Diamonds are a major source of good in many African nations, employing and providing healthcare to thousands. For more information on this issue, please visit DiamondFacts.org.

About the Kimberley Process

Divine Solitaires supports the Kimberley process, which is an International process to track and certify diamonds.

Concerning Zimbabwe Diamonds

Divine Solitaires is committed to ensuring that the highest ethical standards are observed when sourcing our diamonds and jewelry. Because of the reported human rights abuses in Zimbabwe’s Marange diamond district, Divine Solitaires will not purchase or offer diamonds from that area. As a responsible member of the diamond and jewellery industry, we are working with our suppliers to ensure our consumers receive only the finest goods procured from ethical sources.

The Divine Solitaires Position on Responsible Mining

Across our business, Divine Solitaires observes the highest ethical standards. We insist our business partners do the same. This extends to our gold sourcing. The issue of responsible mining is an important one and deserves our attention.

As a signatory of The Golden Rules, and as a first step, we will:

  • Work to ensure that our gold and metals come from suppliers that meet the highest human rights, social, and environmental criteria.
  • Engage suppliers to influence the sourcing of gold products.
  • Research mining, refinement, and manufacturing practices of gold that moves through the supply chain.
  • Give preference to suppliers that source gold from mines that observe high standards of environmental stewardship.
  • In concert with our suppliers, commit to increased gold sourcing from recycled and secondary sources.
  • Measure and establish benchmarks with a goal of continuous improvement.

Divine Solitaires views its policy on responsible mining as an evolving standard. It commits to continuously review our position with the goal of expanding it over time to have the broadest possible impact.

Upgrade

Any loose diamond purchased from Divine Solitaires can be upgraded to a larger diamond. You will get 100% value for your current diamond at the prevailing price list; you only need to pay the difference against bigger diamond.

The consumer must upgrade by 35% to the existing value of his/her DS product or INR 20,000 whichever is higher. The diamond that is being upgraded must be in original condition and accompanied by the original laboratory grading document.

100 % Quality Guaranteed

Divine Solitaires Guarantees that every Divine Solitaires is Treatment Free Natural Diamonds coming from Legitimate Sources.

Divine Solitaires goes beyond analyzing and guarantees absolute perfection on all the 123 parameters. Only the diamonds that score nothing less than perfect on each of these 123 parameters are passed as Divine Solitaires.